Free Shipping on Orders Above Rs. 2,499-

sales@anmol.pk   |   0309-7630001  (09am-07pm) |   FAQ

FREE Shipping

Above Rs.2,499/-

FREE Gift

with every order

2x Free Voucher

with every order

FREE Shipping

Above Rs.2,499/-

FREE Gift

with every order

2x FREE Vouchers

with every order

7 Days Return

replace or refund

Return & Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. To be eligible for a return, your ordered perfumes and/or oils must not be used more than 15%. To start a return, you can contact us at +92 309 7630001. If your return is accepted then you can send your parcel with ordered items with all of its labels/boxes and proper packing to us as per instructed. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return and/or refund related question at +92 309 7630001 and we shall be happy to assist.

Damaged Items and Related Issues

Please check your order thoroughly upon receipt and contact us immediately if the item is defective, damaged or if you have received the wrong item, so that we can assess the issue and make it right accordingly.

Please do not accept your parcel from the courier if it is opened or damaged already, Anmol.pk shall not be held responsible if the damaged and/or opened parcel is accepted by customer.

Exceptions & Non-Returnable/Non-Refundable Items

Certain types of items purchased cannot be returned. This list includes, but is not limited to, customized products (such as special orders or personalized items) as these items are made just for you. We also do not accept the returns on samples and testers. Sale Items and Gift Cards are not returnable and non-refundable as well, unfortunately.

Please get in touch if you have questions or concerns about your specific item and we shall be much obliged to assist you in making your experience better.

Exchange or Refund of Returned Items

Once your returned items are reached to us and are accepted without any objection then the fastest way to get your refund is to order another product from our website which you can do in the same day.If you do not like to order another item then you can request the transfer of refund amount to your bank account or mobile wallet otherwise. Please remember that once refund is processed from our side, you bank or related institution may take some to reflect the refunded balance n your account.Please note that the refund amount shall be calculated after deduction of courier’s delivery charges which Anmol.pk paid to delivery your order to your doorstep.

Please feel free to contact us if you have any question or query regarding our return and refund policy and we shall be more than happy to assist.